Overdue bill already paid

[Anonymous User]

Bill has already been paid but they are saying its overdue.

My phone will no longer let me make calls!

How do i get to speak to a human or get this sorted??

Thanks

[schnapps]

Hi @Anonymous User 

It might be a admin error on NOW's part, where a few people have reported it over on NOW Twitter.

Here's one tweet example below.

If you haven't got access to a telephone then live chat would be your best option.

https://help.nowtv.com/article/how-to-submit-a-complaint 

Or drop them a message using the web form in the same link above.