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Anonymous User
Not applicable

Re: i want to view now tv on my smart tv

Hello, I recieved my NOW TV black box yesterday and already have a NOW TV (Sky) Username & password.

 

Easy so far BUT the box would not connect and kept asking me to go online on my PC to complete my registration.

 

I realsied that you wanted me to sign up for a package so I tried to do that using different credit and debit cards BUT AGAIN I had NO LUCK - there was an error on the page and after inputting ALL my data NOTHING HAPPENED.

 

Contacting you is a nightmare as the CONTACT US details don't exist on the page...............

 

Please HELP ME set this box up.

 

Thank you.

1 Solution
Anonymous User
Not applicable

Hi Karl,

 

I can't read or even find your e-mail reply.............sorry.................but thanks..........

 

JP60

View solution in original post

4 Replies
Anonymous User
Not applicable

@Anonymous User

 

Welcome to forum and sorry you have a problem

 

Try LIVE CHAT

 

http://help.nowtv.com/article/Help-with-signing-in and click Contact Us - blue box bottom left

 

 

Karl-F
Community Manager
Community Manager

Hi @Anonymous User, 

 

Thanks for getting in touch with us here at NOW TV. 

 

I have looked into your query and have sent you an email. 

 

Thanks,

 

Karl

NOW TV Team

Anonymous User
Not applicable

Hi Karl,

 

I can't read or even find your e-mail reply.............sorry.................but thanks..........

 

JP60

Anonymous User
Not applicable

Hi @Anonymous User

 

Can you let me know if you are still experiencing issues when entering your payment details ?

 

Thanks

 

Andy