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Anonymous User
Not applicable

MLB app

hi been watching mlb app for some time now with no issues went to watch it yesterday the app begins to start then nothing any ideas please

1 Solution
gavs82008
Legend 5
Legend 5

@Anonymous User 

Have you tried to delete and reinstall the app? 

This link will give you general information for troubleshooting on the box.

https://help.nowtv.com/article/troubleshooting-now-tv-box-stick

FYI that I do not work for NOW, just a NOW customer trying to help

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30 Replies
Anonymous User
Not applicable

I have had exactly the same problem with mt 3 active NowTV sticks.  Like you I have tried all the fixes recommended, and with a similar negative result.  This is clearly a problem with the latest NowTV firmware, as that's when the problem started.

Hopefully someone at NowTV or Roku will read this and do something about it.

KaraB
Mentor

I’m worried it’s a little coincidental the MLB app isn’t working alongside Now TV’s horrific unuser friendly new interface/update but alas I have logged with MLB as above post suggests. 

IWG_SKY
Mentor

I contacted MLB too but have not heard anything from them yet.

Anonymous User
Not applicable

Same here, tried all the updates, resets and reinstalls but no joy. Frustrating. Happened with me last year, too.

Anonymous User
Not applicable

Still not working for me....

Anyone got it working on their account?

 

Why does this happen every year!!!

 

IWG_SKY
Mentor

No, still not working. Engaged on Twitter with

NOW Help Team -@NOWHelpTeam


yesterday. Went through the usual reset and factory reset steps but the app
would still not load.

They suggested I contact MLB which is not a good response, why does a
customer have to chase this, it is a service issue.

However they finally cam back saying, "We have been informed our live chat
team have reported this to the MLB contact team, hopefully it is resolved
soon for you"

Going to check back in a week but it is not good.
Anonymous User
Not applicable

It needed a now tv update last year.... Nowtv said it was nothing to do
with them. We all waited a week or two, then magically the device updated
overnight and suddenly the app worked perfectly.

I presume it's just a licence dispute they have every year to try and make
a few more quid from us all!
Anonymous User
Not applicable

Has anyone found a solution for this? I'm getting desperate.

 

MLB STILL NOT WORKING AND WE'RE TWO WEEKS IN TO THE SEASON!!!!!

 

Thanks in advance if you can end my misery....

Anonymous User
Not applicable

Tried mlb app via nowtv stick tonight at 11pm and has loaded and been updated. All working now 😁

IWG_SKY
Mentor

Tried on Black Box this morning, works for me too. Great stuff!