27-09-2015 24:04
06-05-2017 2:25
This may help explain the problem
https://www.howtogeek.com/208917/htg-explains-how-hdcp-breaks-your-hdtv-and-how-to-fix-it/
I am having a similar issue and found this... off to buy an HDMI splitter.
04-12-2017 20:45
https://www.howtogeek.com/208917/htg-explains-how-hdcp-breaks-your-hdtv-and-how-to-fix-it/
Has has anyone bought a hdmi splitter after watching this 🖕And did it sort out the purple screen?
18-05-2017 20:44
18-05-2017 21:16
18-05-2017 21:21
@Anonymous User wrote:
Ok, lots more searching revealed my Samsung is a 2009 model 😕 BUTTTTT I followed the instructions at the bottom of this forum page and it's unlocked everything- it's all working now. Hope this helps?
https://discussions.apple.com/thread/5743606?start=0&tstart=0
Exactly which reply are you referring to? What's it's date?
01-06-2017 20:14
02-06-2017 20:28
I am Getting Blank screen stating, "HDCP unauthorised content disabled". What's Going On!!!!!
02-06-2017 20:57
@Anonymous User
Welcome to the forum. Have a look at the following help page which explains what is happening
http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box
It's a case of messing around with the HDMI cable and TV until it works .... I find just changing the input on the TV to freeview and back again sorts it, but you might need to take the HDMI cable out of the box and TV then plug it back again, turn TV off and on again, power down the box and back up again etc. until you find the 'magic cure'! Start off by unplugging both TV and box at the mains, unplugging both ends of the HDMI cable and reconnect, then plug box and TV back in and see if it works.
03-06-2017 15:48
cANCELLED THE sPORTS PASS but can use it till 13 June just switched on ###### purple screen HDCP unuatharised content disabled why the ###### do you think we bought the latest tv with the software so why is this happening totally at the end of our tether with you ###### who happy to take the money but don't deliver the ###### service you pricks.
03-06-2017 16:15
Hello @Anonymous User,
These 'purple screen' issues have been around for as long as HDMI has been around. Quite often something as simple as swapping the HDMI lead around or giving it a wiggle solves the problem.
Cheers