11-11-2017 15:34
11-11-2017 15:38
@Anonymous User
Welcome to the forum. Have a look at the following help page which explains what is happening
http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box
It's a case of messing around with the HDMI cable connected to your device and TV until it works ....Start off by unplugging both TV and device/box you use to watch at the mains, unplugging both ends of the HDMI cable and reconnect, then plug device/box and TV back in and see if it works.
11-11-2017 20:28