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Anonymous User
Not applicable

Dcp unotharised content disabled

Hi it say dcp unotharised content disabled on my screen? I'm trying to watch sky sports? I can hear the backround but no picture at all just that message. What does this mean? Can you tell me how to fix this. Thank you
2 REPLIES 2
Andy
Legend 5
Legend 5

@Anonymous User

 

Welcome to the forum. Have a look at the following help page which explains what is happening

http://help.nowtv.com/article/Purple-screen-with-sound-NOW-TV-box

It's a case of messing around with the HDMI cable connected to your device and TV until it works ....Start off by unplugging both TV and device/box you use to watch at the mains, unplugging both ends of the HDMI cable and reconnect, then plug device/box and TV back in and see if it works.

Anonymous User
Not applicable

Thanks Andy, all sorted now. Thank you