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Anonymous User
Not applicable

‎28-01-2020 15:54

Faulty remote

What a mission..i have 6 months warranty left and my remote has decided to stop working..it connects but dosent work..how do i request a new remote under warranty .. there is no number..the website dosent help either... it says let them know but no where to let them know or request it .... 

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4 REPLIES 4
Anonymous User
Not applicable

‎05-02-2020 13:35

Hi I’m having the same issue and it’s infuriating that you can’t call Now TV to request a new remote?! It’s maddening! Paying for the service and can’t watch a thing because of the faulty remote. Did you have any luck with yours? 

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Anonymous User
Not applicable

‎05-02-2020 13:43

In response to Anonymous User's comment
Hey..yes i managed to speak to someone and have had a replacement sent out to me ... i managed to talk on a live chat with somone ..my device was still under warranty..is yours?
Louise
Sent from Yahoo Mail on Android
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Anonymous User
Not applicable

‎27-02-2020 16:07

In response to Anonymous User's comment

Hi, 

Can you tell me how you got through on live chat? There is no option once you get past device issues, it's so infuriating! 

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Anonymous User
Not applicable

‎27-02-2020 16:32

In response to Anonymous User's comment
Hey ..yes i just stumbled across it after going through all the pointless help and problem solving rubbish.let me see if i can do it again n then ill get back to you ..
Sent from Yahoo Mail on Android
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