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Anonymous User · ‎12-04-2017

while watching entertainment channel my smart box jumps to youtube.

Any idea's why

Many Thanks

Bug63

caseyb1993 · ‎12-04-2017

@Anonymous User That is quite weird. 😮

Is it when you play live TV/on demand or both?

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SeeMoreDigital · ‎12-04-2017

Yep... well weird!

How long has your 'smart' box been doing this? What software version is it running?

Anonymous User · ‎12-04-2017

The Box has the lastest software version and have checked this manually.

I would say approx 3 day now 😞

SeeMoreDigital · ‎13-04-2017

@Anonymous User wrote:
The Box has the lastest software version and have checked this manually.

For the sake of clarity. What is the version number?

Anonymous User · ‎14-04-2017

The software version is 7.5.3

Build 4057

Anonymous User · ‎12-04-2017

Nope was watching the discovery channel at the time 😞

4268 · ‎12-04-2017

@Anonymous User was anyone else in your home watching You Tube? If not try checking your WiFi that no one else is using it.

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