NOW TV Box not responding to remote

[Anonymous User]

Hi,

For months our Now tv doesn't respond to the remote if we don't use it for hours (ie overnight). 

We have to unplug the back mains and in again and wait for it. Why does it cut out like this?

Does anyone else have this problem?

Thanks

[Anonymous User]

Same problem with my box

[gavs82008]

@Anonymous User @Anonymous User 

This link might be of some help.

https://help.nowtv.com/article/remote-control-troubleshooting

https://help.nowtv.com/article/how-to-pair-your-smart-remote

Worst case, set the box back to factory settings.