29-05-2016 14:52
29-05-2016 15:05
Hi @Anonymous User
Thanks for your post and welcome to the forum. I'd suggest contacting Live Chat, but there seems to be a temporary glitch with it. Here's the link anyway. Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.
In the meantime this help file may be of use http://help.nowtv.com/article/Existing-Sky-iD
Hope this helps
29-05-2016 15:19
@Anonymous User they're currently working on fixing live chat so you never know!!
29-05-2016 16:55
29-05-2016 17:11
Oh wow...
31-05-2016 17:25
Hi @Anonymous User
I'm really sorry to hear about all the trouble you have had with joining our service. I will make sure that your feedback reaches the correct people.
Did you manage to get set-up in the end or are you still experiencing issues ?
I really want to help get this resolved for you.
Thanks
Andy
01-06-2016 12:37
02-06-2016 11:43
Do you know the username that's associated with the email address @Anonymous User
If you do you can use that username to join NOW TV, Just follow these steps.
However if you have forgotten the username request a reminder here and then follow the steps above.
Thanks
Andy