21-09-2015 18:05
24-09-2015 15:26
Hi @Anonymous User
Thanks for your post and sorry about the delayed reply.
Can you tell me whether the sound stuttering occurs during the whole season or specific episodes?
Birgit
NOW TV Team
05-01-2016 20:10
Watching Criminal Minds series 4 and every episode so far has suffered from stuttering sound. Makes it almost impossible to watch.
06-01-2016 17:00 - edited 06-01-2016 17:01
Hi @Anonymous User
Thanks for letting us know.
I'll get the content team to investigate this.
PS! Just to confirm - is this only happening on the NOW TV Box?
Sorry about the inconvenience 😞
Birgit
NOW TV Team