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Anonymous User
Not applicable

Payment

payment taken when still on two month free period why?

2 REPLIES 2
schnapps
Legend 5
Legend 5

@Anonymous User

 

Maybe you have more than one NowTV or Sky id usernames against your bank card ?

 

Read this help article below, which may give you some pointers.

 

http://help.nowtv.com/article/Cancelled-but-still-being-charged

 

If you are still struggling, then maybe contact nowtv live chat by clicking on the "contact us" on the bottom of my linked above page.

Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for getting in touch with us. 

 

I believe that you've been able to get on Live Chat since your post.

 

If you need any further help, please don't hesitate to get in touch with us.

 

Thanks

 

Rob

NOW TV Team