15-06-2016 12:44
payment taken when still on two month free period why?
15-06-2016 13:04
@Anonymous User
Maybe you have more than one NowTV or Sky id usernames against your bank card ?
Read this help article below, which may give you some pointers.
http://help.nowtv.com/article/Cancelled-but-still-being-charged
If you are still struggling, then maybe contact nowtv live chat by clicking on the "contact us" on the bottom of my linked above page.
16-06-2016 16:42
Hi @Anonymous User
Thanks for getting in touch with us.
I believe that you've been able to get on Live Chat since your post.
If you need any further help, please don't hesitate to get in touch with us.
Thanks
Rob
NOW TV Team