08-06-2017 15:42
I recently purchased a now TVs bow with a weeks pass provided. I have been charged for the weeks pass. Is this the norm?
08-06-2017 16:22
Hi @Anonymous User,
Can you confirm which NOW TV service was your pass for? I suspect it's 'Sports' but it would be good to know!
Cheers
08-06-2017 16:38
Hi there
yes that's right it's a sports pass
08-06-2017 16:50
Hi again @Anonymous User,
Are you 100% sure that you actually applied the voucher pass code that was supplied within your NOW TV box?
The voucher code pass usually comes in the form of a small card with a silver 'scratch-off' strip on its rear side 😉
Cheers
08-06-2017 17:01
Yes. I inserted the code, sky sports has been working.
i received a email saying they had debited my account £10.99. Check my bank account today and they had.
Have you you heard of this before?
08-06-2017 17:24 - edited 08-06-2017 17:36
On what date did you submit your 'Sky Sports Week Pass' and what date were you billed @Anonymous User?
08-06-2017 17:33
Hi again
02-June-2017
08-06-2017 19:50
Hi again
now I can't watch anything on my now tv. It gives me error code 103. Can you tell me what this is please or how to resolve it?
09-06-2017 11:22
09-06-2017 11:42
@Anonymous User wrote:
Are you going to give me a refund? Or will I have to take things forward with the dispute team at my bank and block nowtv from taking more money they have no right to. Unfortunately these actions from nowtv are well documented online.
@Anonymous User
Hi There, to resolve these issues we would suggest to visit us on our live chat which can be found through the help centre