16-12-2015 24:08
If m wachng an episode of something and at the end the next episode comes up, if I press it, it goes to the home screen, it doesn't Play the next episode? Also half the time the next episode preview picture isn't there?
16-12-2015 14:16
@Anonymous User
You might find this has solved itself now, it was happening to me a couple of days back but today the next episode plays fine. I know the team have been working on the missing artwork problem as well.
16-12-2015 18:00
nope, still doing it today, thats why In posted it today
17-12-2015 12:41
Still doing it today as well
18-12-2015 19:48
Hi @Anonymous User,
Thanks for getting in touch with us here at NOW TV.
Can you please let us know what you are trying to watch when this occurs?
Thanks,
Karl
NOW TV Team
18-12-2015 20:43
Now tv..........
19-12-2015 10:14
@Anonymous User what TV show is what they were asking. As you are the only one experiencing the issue they need to try and replicate the fault. Saying "Now tv...." isn't going to help them.
26-12-2015 1:02
This problem hasnt been fixed. it used to happen infrequently on the white box.
i bought the black box within the last few days thinking this problem would be resolved but its worse, it now happens after every episode.
27-12-2015 16:21
Hi @Anonymous User,
Sorry to hear this, can you please try factory resetting the black box. Once reloaded perform a software update.
Can you please then try to play out and let us know what happens?
Are you connecting via Wifi or Ethernet cable?
Thanks,
Karl
NOW TV Team
27-12-2015 18:43
did factory re-set, still the same