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NOW Box white (Archived)

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Remote keeps disconnecting from the box

Hi, I have bought a 2nd box for the bedroom, we have tried setting it up but everytime the remote will only work for so long then stops connecting to the box, no response, no flashing light, nothing!! It's so frustrating....anyone have any idea as to...

No Signal

Hi - I've not used my NowTV box in a while. I tried to connect it this evening, while the white line is on, the TV isn't reconising the signal - it' sas if nothign is plugged into the HDMI Port. Have tried alternative cables and ports but to no avail...

BBC channels gone?

I haven't been able to access any BBC TV or radio channels for 2 days. I have downloaded the TV channels 3 times and still none of the channels appear in my TV guide. Any ideas anyone?

White box wont connect to internet

I have been trying for 2 weeks to get my box to work, used to work great on sky internet but changed to virgin a while ago and want to use my now tv box, it will connect to wirless network and local network but will not connect to internet, i have tr...

Resolved! Hitachi Smart TV

Can I watch NowTV on my Hitachi Smart TV? I want to register this tv ( in the bedroom) as an extra device? I watch NowTV on my Hitachi tv (which is not a smart tv) in the living room which has the NowTV box connected to it? I assumed that I can add a...

Problem with remote control

Himy now tv has loaded on the screen but the remote control is not operating, i have changed the batteries in it and i have restarted the box twice with the same result is it something i can fix or do i need a new remote, are they even available? Tha...

Error code PL1002

I recently had an issue with my payment but my account is now fully up to date. I have the movie, entertainment and kids passes active on my account but I cannot view any programs or films. When I select a program to watch I get an Error message. Err...