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Discussions

Number of Devices

Hello,We went to watch NowTV yesterday and an error message appeared saying “maximum number of devices registered”, even though our tv has always been our primary watching-source and I’ve checked our account which still displays it as a screen. I’ve ...

Refund

Hello i got charged yesterday but i cancelled my passes and i got charged 7.99 and 9.99 which has now made me overdrawn

Now tv pass

Hi I put a pass on my 5 month entertainment now tv box on the 13/4/18 and I thought it would automatically go on my account on the 17/4/18 but I have had a message to say that I need to update my bank details. Is the entertainment pass still on my ac...

now tv box keeps rebooting intermittantly

My box keeps rebooting at random intervals, but only when viewing content from BBC and Youtube. My other box (the black version) doesn't have this problem, so it can't be my internet connection. I've already checked I've got the latest system update ...

Broadband not working

My broadband connection is not working - i’ve trued all the troubleshooting options, but it’s still not fixed. Nobody else in the area seems to be experiencing any connection problems. I can’t seem to contact NowTV via online chat, and there’s no num...

Money

You've yet taken money out of my account money which I have to live of for 2 weeks I've got nothing now because you've left me with ###### all! You have taken money from my account with out my permission yet again! I want the money reinfunded ASAP! A...

Some think is not right

Please help iv been having this problem now for about 2 months I keep getting something's not right give it a moment or go to you web site iv got the app on my ps4 iv been with you for about 2 years and never had a problem like this be for iv tryed a...

Blurry and pixelated screen

I am watching now on a smart tv, the show keeps stopping and saying error code 2 and when it does play it’s blurry/pixelated. I have restarted my tv and my WiFi? Every other service I use (Netflix/amazon etc..) all work fine on my WiFi. Any suggestio...

Gold tv

Im having major problems with watching any programmes on gold. It jumps and freezes all the time. Ive reset it several times and i go out of the app and go back in but it still does this. I like now tv but if this carries on there is no point in havi...