voucher

[Anonymous User]

Hi i have just got a voucher but can't apply it, my card has just expired and its trying to take money out,

 I do not want to put new card details in as it will take the money out,  i want to apply the voucher

Any ideas

Thanks

Barry

[Anonymous User]

Hi @Anonymous User

Live Chat can sort this for you.Click on this link http://help.nowtv.com/article/How-to-cancel-NOW-TV and hit the green Contact Us at the bottom of the page, this will take you to the Live Chat & Email options (8am - Midnight). Best to use a PC/Mac.

Hope this helps

[SeeMoreDigital]

Hi @Anonymous User,

There might be another option, if it still works!

After a few days, the NOW TV accounts system will stop attempting to collect payments and your service will stop. After this happens, the 'Apply Voucher' button should become accessible again 😉

Cheers