15-11-2015 18:50
Solved! Go to Solution.
15-11-2015 18:56 - edited 15-11-2015 18:57
@Anonymous User
6009 is often an error with the programme you are trying to watch at NOW TV's end, rather than something that has gone wrong with your PS3. Have you tried any other programmes to see if they are working correctly?
If it's only one particular episode that is causing a problem post back with the name, season and episode number and NOW TV can check it, it may be they are already working on it, and if not they can get it looked into.
15-11-2015 18:50
15-11-2015 18:56 - edited 15-11-2015 18:57
@Anonymous User
6009 is often an error with the programme you are trying to watch at NOW TV's end, rather than something that has gone wrong with your PS3. Have you tried any other programmes to see if they are working correctly?
If it's only one particular episode that is causing a problem post back with the name, season and episode number and NOW TV can check it, it may be they are already working on it, and if not they can get it looked into.
29-11-2015 22:17
16-01-2016 10:35
When watching on my iPad, I now get error 62. Doesn't appear in a search so I don't know what it relates to. Any ideas? About to close account in frustration 😞
16-01-2016 16:32
Hi @Anonymous User
Thanks for posting, we don't want you to cancel and apologies that we drove you to cancellation. I know it sounds simple but it has helped in the past. Can you try deleting the app and then re-installing for me please.
Cheers
Ranj
NOW TV Team