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Anonymous User
Not applicable

‎02-06-2016 10:49

CANCELLING MY ACCOUNT!

I DONT SEEM TO HAVE ANY PASSES TO CANCEL YET I AM BEING CHARGED??? I HAVE NEVER BEEN ON A WEBSITE THAT IS SO UNHELPFUL WHEN IT COMES TO CANCELLING AN ACCOUNT! ???

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1 REPLY 1
commanda6
Legend 5
Legend 5

‎02-06-2016 12:13

Hi @Anonymous User

This help article might explain why you're still being charged

 

If you do have a second account. You need to find it and cancel the passes on that account. NowTV can help you find the account to speak to live chat click the link I gave you above. Then scroll down to the bottom of the article. Click the contact us button and then click live chat.

 

I hope I've been of some help youSmiley Happy

 

 

 

 

I do not work for Now . I am simply a Now customer trying to help I am a Community Contributor This means that I know a lot about the service. But just like you I am still a customer. This means I cannot help you with issues that would involve looking into your account directly. A member of the now TV forum team or live chat will need to assist you with these issues.
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