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Ben_Sea2011
Mentor

now

Hi all, 

Quick question. I have a NOW tv membership. I would like to add my brother to it so he can access the entertainment package. He lives at a separate address. How do I do this? We are not in the same household. I want to add him as a family member, though, if this can be done. Pretty sure I need a boost but I cannot any answers on how to add a person from a separate address to my own account. 

Thanks in advance

Ben

1 ACCEPTED SOLUTION
gavs82008
Legend 5
Legend 5

@Ben_Sea2011 

It doesn’t matter where they are in the UK as long as they have your login information they can watch using your account.

As for boost, this will increase the streams from 1 to 3. Unfortunately and my biggest complaint about NOW is the lack of profiles. So be prepared for your watch list and continue watching to be a royal mess.

Have a nosy at this link for extra information on boost. As it’s much more than 3 streams.

https://help.nowtv.com/article/what-is-now-boost

FYI that I do not work for NOW, just a NOW customer trying to help

View solution in original post

4 REPLIES 4
gavs82008
Legend 5
Legend 5

@Ben_Sea2011 

It doesn’t matter where they are in the UK as long as they have your login information they can watch using your account.

As for boost, this will increase the streams from 1 to 3. Unfortunately and my biggest complaint about NOW is the lack of profiles. So be prepared for your watch list and continue watching to be a royal mess.

Have a nosy at this link for extra information on boost. As it’s much more than 3 streams.

https://help.nowtv.com/article/what-is-now-boost

FYI that I do not work for NOW, just a NOW customer trying to help
Ben_Sea2011
Mentor

Evening gavs82008,

 

I really appreciate your speedy and informative reply. Thank you so much. 

All the best 

Ben

RoyB
Legend

@Ben_Sea2011 

https://www.nowtv.com/terms

Note paragraph 3.4.2 and proceed accordingly (taps side of nose).

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Ben_Sea2011
Mentor

Yes, that would be reckless (gently itches other side of nose)

Thanks, RoyB