adverts

[Anonymous User]

doesnt matter what i watch now, movies, old tv series or the new tv series, I keep getting adverts before every episode with no skip button, randomly in between movies for no reason, and it doesn't matter whether its a old or new movies/tv series, there's always adverts.. imagine paying for a service to be forced to have adverts now or so called "trailers". Which is the same trailer over and over. 

[gavs82008]

@Anonymous User 

Is this adverts for Sky content only at the start of content or third party (such as Greggs and Tesco) adverts throughout the content?

If it’s for Sky content, then I agree it’s frustrating that there is no option to skip these promos for Sky content. 
For third party adverts then you have to take out boost, which however won’t remove the Sky promos.

https://help.nowtv.com/article/can-i-watch-without-ads

[Anonymous User]

its all content now, never had this before, before all episodes, sky or not, theres adverts or "trailers" even had one pop up half way through a film. got boost on too. theres no skip button even. its very frustrating now. i wouldnt care with there was a skip button but theres not. 

[gavs82008]

@Anonymous User 

They certainly shouldn’t be happening during the content. Only at the beginning.

Have you tried logging out and back in on the devices?

If so jump onto live chat and report the issue as it sounds like a glitch. Make sure you click “chat online” within the green box and not “get help quicker” as this is a bot.

https://help.nowtv.com/article/how-to-submit-a-complaint