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Davge1454
Mentor

Teen mom og missing episode s9e5?

It didn't come on last week so I assumed there was a delay with pandemic but now episode six is on and episode four is still on?

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Izzie-T
NOW TV Team
NOW TV Team

Re: Teen mom og missing episode s9e5?

Hi All

 

Thank you for all your message. 

 

Since beginning of March we have been chasing our provider reply about the issue.

 

The Ep is not missing, but the data causing a split folder. Please use the below link for getting the ep 9 for now.

 

https://www.nowtv.com/gb/watch/home/asset/teen-mom/iYEQZ23RpTgb8cqnAHgwu9/iYsxVQvCBKQJX2ERGwVxp7/sea...

 

Izzie-T_0-1616750681702.png

 

We are sorry for the inconvenience.

 

Thank you.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

 

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5 Replies
gavs82008
Legend 5
Legend 5

Re: Teen mom og missing episode s9e5?

@Davge1454 

It’s definitely available on Sky TV. So in theory it should have become available on NOW.

 

@Izzie-T do you know if there is an issue with Teen Mom season 9 episode 5 for @Davge1454 ?

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Saint1976
Elite 2

Re: Teen mom og missing episode s9e5?

@Davge1454 @gavs82008 it looks like the episode has been put into the wrong folder. I've found it in 'Teen Mom' Season 9 (see at the bottom of the image below when logged into the community).

 

Screenshot_20210326-081512.jpg

gavs82008
Legend 5
Legend 5

Re: Teen mom og missing episode s9e5?

@Saint1976 

Good spot! 

 

@Izzie-T  are you able to sort out the folder set up for the series so all the episodes are under the one place?

Izzie-T
NOW TV Team
NOW TV Team

Re: Teen mom og missing episode s9e5?

Hi All

 

Thank you for all your message. 

 

Since beginning of March we have been chasing our provider reply about the issue.

 

The Ep is not missing, but the data causing a split folder. Please use the below link for getting the ep 9 for now.

 

https://www.nowtv.com/gb/watch/home/asset/teen-mom/iYEQZ23RpTgb8cqnAHgwu9/iYsxVQvCBKQJX2ERGwVxp7/sea...

 

Izzie-T_0-1616750681702.png

 

We are sorry for the inconvenience.

 

Thank you.

 


*Please note that I am only able to look into on content related queries, any account, offer, etc related, please contact our customer team or live chat for help. Thank you.

 

View solution in original post

Davge1454
Mentor

Re: Teen mom og missing episode s9e5?

Thank you all for such a quick and helpful response. I am surprised by it, obviously it's not overly important but I watch the episodes over the week ten minutes at a time and didn't want to miss.one 🤣🤣 thank you all again, my husband will be happy to see I've stopped using his name to ask about teen mom!