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Anonymous User
Not applicable

‎29-08-2022 1:43

Streaming quality

Hi, 
 
Was wondering if you could help me... I have been watching house of the dragon and game of thrones and have noticed the quality of the video looks nowhere near 1080p when watching on my PC... I have boost and 150 megabit download, I dont have anything downloading in the background either... is there a reason this could be? Videos on YouTube look clearer unfortunately.
 
I'm quite new to NOW Tv but looks like there's no way change the streaming quality?
 
Thanks 
0
1 REPLY 1
gavs82008
Legend 5
Legend 5

‎29-08-2022 9:29

@Anonymous User 

If its on the PC, then 720p is the best picture quality you will get. Highly annoyingly 1080p isn't support on the PC via boost 😠

https://help.nowtv.com/article/what-is-now-boost

No. The HD and Surround Sound features of Boost aren't available on any of the following devices that you can watch NOW on:

  • PC/Mac
  • iOS or Android mobile devices 
  • Amazon Fire & Fire HD tablets
  • Roku devices other than Roku Express or Roku Streaming Stick
  • Chromecast 1st and 2nd generation.

We're always looking to make Boost available on more devices, so check back regularly to see if your favourite device is supported.

FYI that I do not work for NOW, just a NOW customer trying to help