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Jazza
Advocate

‎07-11-2023 20:59

Girls Season 4 missing

Watching Girls, and just about to finish Season 3, but when I click on Season 4, it just jumps to Season 1 on Apple TV, and Season 5 in browser. If I try moving along episode by episode it jumps from Season 3 to 5. Is this a bug or has Season 4 been removed for some reason?

0
2 REPLIES 2
RoyB
Legend

‎07-11-2023 22:35 - edited ‎07-11-2023 22:35

@Jazza 

According to this:-

https://www.artesea.co.uk/nowtv/boxsets.php
(and search for Girls)

it should be there until 31/12/2025, as should all the other seasons except 5, which only runs till 21/02/2024.

So it looks like a mistake. And it doesn’t look right here, where Season 4 is shown out of sequence above Season 1, and you can’t access it:-

IMG_1207.jpeg

Best let Now know, so they can fix it for you:-

The following link, which leads you to direct contact with Now, is for when the Community can’t help, and the Help can’t help:-

https://help.nowtv.com/article/how-to-contact-now

Avoid ‘Get Help Quicker’ there; you won’t. 

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.
Jazza
Advocate

‎08-11-2023 11:17

In response to RoyB's comment

Thanks for the quick reply. I've contacted Now, will see if they can resolve it.