Was there a resolve to this as I am having the same issue.
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The other episode are watchable.
Hi, we previously looked into this issue but were unable to replicate it on our side. We're now re-raising this to investigate it further.
Just got to this episode and also having the problem. Currently about 9 minutes into the episode and then displays the message 'Sorry, something went wrong. Please try again later, or head to our Help site to get in touch'. Tried restarting multiple times but it plays for a few seconds and then displays the error again.
Tried restarting the Now TV box (model 4200SK) but the same problem. Connected via ethernet and broadband connection is otherwise fine.
Was eventually able to work around it by immediately rewinding (to about 7 minutes) after starting it playing again and then letting it play through again.
Also, just to point out that Season 4 Episode 4 seems to have some sort of encoding issue as the frame rate is glitching every second or so. It's more aparent on panning shots but is visible throughout the whole episode.
Looks like this is still an issue! We are trying and failing to watch s4 e6 too. Same error message.
Hi all, I was able to replicate this on some devices but not others which is strange. Ive raised this to our technical teams and they will investigate! Apologies for the delay!
We are missing episode 6 and 7 from season 1! We have the error code and have tried everything to rectify this. This is getting annoying now, kept happening with Boardwalk empire as well.
We have also encountered the same problem.
Dexter Season 4 Episode 6 at about 9 mins, wants to skip forward to episode 7 then says: Sorry, there was an error in the player
Have been unable to find a work-around so far.
I’m having the exact same issue so must be a problem at now tv end.
Glad it's not just me! Finally ploughed through to the final season of Dexter and had problems just like all those stated nearly every episode every season! Usually at the most exciting bits! Maddening. We are also watching Lovecraft Country (excellent by the way) and have both problems whatsoever so it just seems to be a Dexter problem ...
I am having the same issue with season 2 multiple episodes