Tried to watch TV show. A McDonalds advert came on but I have Boost active! I tried a few times. I only have the one account. Anyone have any ideas? TIA
Thanks for the reply. Unfortunately this did not work. I've tried:
- Uninstalling/reinstalling app
- Signing out and back in to NOW
- Signing out of device (Roku Express 4k) and back in
Still have an active Boost membership and still seeing adverts (Pizza Hut, McDonalds etc) . Any further advise from anyone appreciated.
It’s odd as I have heard some weird issues going on with Boost mainly down to the changes relating to stream reductions.
Definitely sounds like you’ve down what you can do on your end.
Another suggestion is you could try using your phone data just to see what happens?
Maybe best to head onto live chat and report the issues your having with still getting third party adverts even having boost.
Just make sure to click “chat online”.
Contacted Now 4 times on Chat. First three CS reps blamed my devices. Fourth rep looked into my account and said there was an 'error' with my Boost sub and fixed it.
Awesome, glad you got it sorted. Despite having to go through 4 agents!