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Reached maximum duration allowed

Not happy with now tv I loved it till I got the message that I had exceeded the limit for watching media through playto. Can this not be reset please?
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Legend 5
Legend 5

Re: Reached maximum duration allowed

Playto has no impact on the device limits. It's a third party app on both the phone and box and isn't linked to your NOW TV account.


Sounds like you've exceeded the free part of the Playto app and need to follow the instructions on how to pay for full access. 

I'm a Community Contributor not staff, so whilst I know a lot about the service I will be unable to help with any account issues.
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