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Mentor

Playstation now tv is awful!

Since about January my ps3 now tv app runs so badly, it's constantly crashing or just doesn't work. Never had a problem before this and we've tested the fibre and no problem with that, everything else on ps3 works except this app.
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Community Manager
Community Manager

Re: Playstation now tv is awful!

Hi @annoyed456

 

Thanks for your post.

 

I'm sorry to hear about the issues you are having on your PS3. 

 

Can you please let us know if you have tried uninstalling and reinstalling the app? 

 

Do you experience this issue with NOW TV on any other device? 

 

We look forward to hearing from you. 

 

Thanks, 

 

Karl 

NOW TV Team

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Advocate

Re: Playstation now tv is awful!

I am also having this problem. It used to work fine, and have been using it for months with no qualms.
Now it's suddenly started playing up, keeps crashing constantly, won't load, flashing loading screen, won't allow programmes to be selected! It's a nightmare!
I've tried deleting the app and reinstalling but the problems persist. The wifi is working perfectly and every other app on my playstation works so the now TV app is definitely at fault! Getting seriously annoyed by it!
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Mentor

Re: Playstation now tv is awful!

Nope still not working! Had to buy a now tv box cause ps3 just wont work on the app for more than a minute!
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NOW TV Team (Retired)

Re: Playstation now tv is awful!

Hi @annoyed456

 

I am very sorry to hear you are still hampered with this issue, are you connected via an ethernet cable? If not a wired connection can sometimes provide an improved connection.

 

Do you have any trouble when viewing on the NOW TV box? 

 

Can you try clearing the system cache please and or rebooting the PlayStation, can you watch on the PS3 without having any other device using the wi-fi and see if that helps. I'm sorry for all the inconvenience this has caused for you.

 

Cheers

Ranj

NOW TV Team

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Advocate

Re: Playstation now tv is awful!

The app on my PlayStation has randomly stopped working. I can get into the app, but then I can't do anything because it doesn't respond to my controller or remote. I've deleted and re downloaded it, restarted my PlayStation and updated it and still no luck. Any help?
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Mentor

Re: Playstation now tv is awful!

Mine is exactly sane just awful
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NOW TV Team (Retired)

Re: Playstation now tv is awful!

Hi @princebecky

 

Very sorry to hear you're having issues with your PS3 app? Have you tried another controller? I'm guessing other apps are working fine?

 

Can you try rebooting via safe mode.

 

Cheers

Ranj

NOW TV Team

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Advocate

Re: Playstation now tv is awful!

Yep, I've tried everything and the other apps are working fine

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Mentor

Re: Playstation now tv is awful!

Same I've tried everything and anything.. Therefore now tv needs to accept responsibility that ps3 apps don't work as they should. I've had to buy another now tv box just to get it working! Even on my ps4 I have issues so the issue is the software on playstation.