02-01-2018 20:50
15-01-2019 19:54
Now TV PS4. Nothing wrong with internet but it’s constantly buffering. SORT IT OUT!!!!!!
29-01-2019 22:36
Same issues, massive buffering and crashing.
Didn't do it before. No reason apparent, other players don't have the same problem??
Needs sorting put as its just getting worse.
10-06-2019 22:34
24-03-2021 18:44
This app is appalling.... How they expect you to pay for a service that doesnt even function as intended is beyond me. Instead of telling customers to sort their wifi or delete the app and reinstall, why dont you actually go and fix the app.
24-03-2021 19:01
@Anonymous User
For any gripes with the NOW app your best to contact them directly, this is a customer led forum so it’ll only be seen by cusomters like you and me.
Live chat being one option, just make sure to click “chat online”.
https://help.nowtv.com/article/how-to-submit-a-complaint
Alternatively you can send an email to customer support. Address is in the below picture.
06-10-2019 16:47
I have the same problem. Tried uninstall/reinstall and the other fixes but no joy. Don't have this problem with any other app. Very annoying when you have paid a lot of money to watch the footy. I got a broken leg and can't do much else at the moment so this is just the icing on the cake.
Nowtv you suck
20-11-2019 17:22
I got the very same problem!! deleted the app tried everything to fix it but still no luck considering in cancelling my pass as it's just not worth it
27-11-2019 21:11
Currently having a problem with content loading from my watch list but it's fine from continue watching or from the search function.
Have so far deleted and re-installed the app, rebuilt the PS4's database and restarted my network equipment. I am experiencing no problems whatsoever with any other app or PSN service and the PS4 is connected via ethernet cable.
04-01-2018 11:29
@Anonymous User wrote:
Every 10 minutes (if im lucky) series keep stopping i need to get out and in again. Ive read to try and use wifi instead of cable connection, still does the same. Just now had it all crash aswell. Quite annoying when you pay a lot more than netflix
Hi @Anonymous User 🙂
We are sorry to hear about the problems you have been having 😞 We have included some tips on things you can try that should hopefully get this resolved for you.
Delete the NOW TV app
Delete the NOW TV data
Reinstall the NOW TV app
Set up a wired connection
Pause downloads
Set up a static IP address
If your connecting wirelessly scan for routers and type your security pass at this point.
Check for corrupt files in Safe Mode