27-04-2015 7:47
03-11-2015 19:23
hi,
I'm having the same problem. its been 6 days now and the live chat have been useless. I can sign in on the website but not on my now tv box or tablets with the App. it says my username and password are incorrect and my app sign in says it has nerwork connectivity problems.
this is ridiculous, my 3 year old can't understand why he can't watch his favourite disney movies anymore. unless sorted asap we'll be cancelling and going to amazon prime.
03-11-2015 18:03
Since this is obviously a very common problem (I'm currently having the same issue), wouldn't it be a good idea to publicly address this to help other people fix this for themselves. It might also help people if they were aware why this appears to constantly be a problem!!!
05-11-2015 15:38
Hi @Anonymous User @Anonymous User
Thanks for getting in touch, sorry to hear you're both having issues. Can you try and play out now for me on any device. If you're still unable to sign in then please let me know.
Cheers
Ranj
NOW TV Team
09-11-2015 20:04
Hello Ranj,
I'm experiencing a similar issue with my 2nd ps3 and a white now TV box.
With the second ps3 I can't add it back as one of my devices as I maxed out how many times I can add a device this month.
Can you help with these issues please?
Thanks
Melvyn
12-11-2015 15:19
Hi @Anonymous User
Thanks for posting, sorry to hear you've had issues with this. I've just sent you an e-mail keep an eye out.
Cheers
Ranj
NOW TV Team
26-10-2015 20:10
SAME PROBLEM HERE! Will let me log on to the website but not my tablet?
HELP PLEASE!
28-10-2015 12:29
Hi @Anonymous User
Thank you for your post i have emailed you directly
Regards
Sue
NOW TV Team
25-10-2015 24:16
Having the same issue, is there a fix?
26-10-2015 16:49
Hi @Anonymous User
I'll get this sorted for you.
Keep an eye on your emails.
Birgit
NOW TV Team
15-10-2015 13:12