15-10-2015 9:25
Solved! Go to Solution.
15-10-2015 9:41
@Anonymous User you just need to wait for NOW TV to reupload the file as it appears to be corrupt. If you have a mobile or tablet it's working there.
03-11-2016 11:18
Hi @Anonymous User
Sorry to hear this.
Are you able to confirm that this is happening on your PS4 ?
Thanks
Andy
17-09-2016 20:42
21-08-2016 22:02
24-08-2016 18:47
Hi @Anonymous User
Thanks for getting in touch with us. I'm sorry to hear that you've been having issues with your PS4.
Have you been able to consider the steps linked by @schnapps?
Can you let us know if it solves things for you?
Thanks
Rob
NOW TV Team
21-08-2016 22:09
@Anonymous User
Have you tried this suggestion in this thread linked below ?
http://community.nowtv.com/t5/PlayStation-4/Error-2140536830-0x806a0002/m-p/358832#M2065
16-07-2016 10:44
25-09-2016 18:13
10-10-2016 15:03
Hi @Anonymous User
Apologies for the late reply.
Are you still experiencing this issue and if so have you tried the steps @Anonymous User provided above?
Thanks,
Rich
The NOW TV Team
19-07-2016 18:00
Hi @Anonymous User
Sorry to see that you've been having issues on your PS4. We tested the episodes you mentioned and they appear to be working fine. Do you have any other devices that you can check to see if you get the same issue? It's possible this may be a PS4 issue. You can also try starting your PS4 in safe mode to see if this helps. Follow the instructions below to do this:
To Enter Safe Mode on PS4
You’ll then see the below options
Initialize PS4 (Reinstall System Software) - IMPORTANT: Deletes all information on the HDD, including the System Software. A message that states a USB storage device containing the System Software must be connected, is displayed. Then you can confirm the selection.
Let me know if this works for you.
Bisa
NOW TV Team
16-09-2016 19:22
Having the same issue trying to watch ghostbusters and have had it before with other films, is there any other solution other than the reset? Don't want to loose all other stuff
thanks