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Anonymous User
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Error code: -2140536830-0x806a0002

I keep getting this error code when trying to watch The Arrow S4 ep1 on the PS4.

The status page shows no issues.

Anything I can do to fix this ?

Thanks
Daz.
1 ACCEPTED SOLUTION
Anonymous User
Not applicable

@Anonymous User you just need to wait for NOW TV to reupload the file as it appears to be corrupt. If you have a mobile or tablet it's working there.

View solution in original post

110 REPLIES 110
Anonymous User
Not applicable

I am experiencing this issue


@Anonymous User wrote:

Hi @Anonymous User

 

This episode should be working now. Please give try again and let us know if you still experience the same issue 🙂

 

Birgit

NOW TV Team


 

Anonymous User
Not applicable

Error code 2140536830-0x806a0002 😞
Anonymous User
Not applicable

Hi @Anonymous User

 

Thanks for your post.

 

Sorry about that 😞 Our content team is aware of this issue and currently looking into getting this fixed. Keep an eye on this post here for further updates.

 

Birgit

NOW TV Team

Anonymous User
Not applicable

Hi, 

 

I get this same error message (-2140536830-0x806a0002for Curb Your Enthusiasm Season 3 Episode 6. Could you tell me when this will be reuploaded please? 

 

Thanks

 

Jamie

SeeMoreDigital
Legend 5
Legend 5

@Anonymous User wrote:

I get this same error message (-2140536830-0x806a0002for Curb Your Enthusiasm Season 3 Episode 6. Could you tell me when this will be reuploaded please? 


Request to @NOWTV-Team Members: Can somebody look into this please?

Anonymous User
Not applicable

So they removed the episode from the Catch up section for roughly one hour. Now it's back on and STILL doing the same thing.

 

 

Anonymous User
Not applicable

Hi @Anonymous User

 

Are you still unable to watch the episode? This should be fixed now.

 

If you are unable to play it out, let us know 🙂

 

Birgit

NOW TV Team

Anonymous User
Not applicable

After only a short 12 hour wait it worked. Glad NowTV/Sky don't run emergancy services.

Anonymous User
Not applicable

@Anonymous User you just need to wait for NOW TV to reupload the file as it appears to be corrupt. If you have a mobile or tablet it's working there.

Anonymous User
Not applicable

ok thank you for your prompt responce. I will wait for it to be re-uploaded.

 

Thanks

Daz.