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Anonymous User
Not applicable

‎08-11-2014 13:32

Device limit

Despite having watched now tv on the PS3 without problem it now states I have reached my device limit and cant be used. Logged into account only three devices registered and clearly states there is one free space. Oddly it does not have the PS 3 registered even though I have been using it since I joined. Can't believe how difficult it is to try and get advice on here ! All contact info goes around in a big loop and you never actually find a way of contacting anybody. I have never come across such a ridiculous and difficult service. Can someone please help me to get help !!
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32 REPLIES 32
Anonymous User
Not applicable

‎24-11-2015 12:11

I'm am now having the same problem my partner deleted all the devices not realising this would happen now I can't watch anything on my iOS device can you please help me
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Anonymous User
Not applicable

‎24-11-2015 12:16

In response to Anonymous User's comment

Hi @Anonymous User

 

Thanks for your post and welcome to the forum.  Live Chat may be able to help out with this.  Click on this link http://help.nowtv.com/article/None-of-the-above and hit the Contact Us box on the left of the page, this will take you to the Live Chat option (8am - Midnight).

 

Hope this helpsSmiley Happy

Anonymous User
Not applicable

‎24-11-2015 12:16

In response to Anonymous User's comment

@Anonymous User the quickest method is to jump on to Live Chat and explain your situation, they might be able to sort something out for you this month.
Visit http://help.nowtv.com/article/Managing-Devices
and at the bottom will be a Contact Us button, from here Live Chat should be available (hours are 8am-midnight).

Anonymous User
Not applicable

‎02-10-2015 10:56

Hi am sorry but it seems some one had used my account and added two Apple TV now I can't use my ps4 I have got rid of the Apple TV and wish to add my devices
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Anonymous User
Not applicable

‎02-10-2015 19:43

In response to Anonymous User's comment

Hi @Anonymous User

 

You should be able to add you desired devices by using them.

 

If you think someone else has accessed your account, please change the password ASAP.

 

Thanks,

 

Rich

The NOW TV Team

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Anonymous User
Not applicable

‎25-09-2015 8:46

Hi I am also having this problem I have set this ps3 up on the 1st sept now can't use it
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Anonymous User
Not applicable

‎25-09-2015 10:29

In response to Anonymous User's comment

@Anonymous User Welcome to forums

 

A staff member on LIVE CHAT will help you

 

http://help.nowtv.com/article/Device-limit-reached and click on Contact Us - blue box bottom left of text

 

 

Anonymous User
Not applicable

‎14-09-2015 23:06

Hi. We're also having trouble loading now TV in the PS3 even though we've watched it before, can anyone help? Thanks
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Anonymous User
Not applicable

‎16-09-2015 16:16 - edited ‎16-09-2015 16:16

In response to Anonymous User's comment

Hi @Anonymous User

 

I believe your issue is now sorted 🙂

 

Let us know if you need further assistance.

 

Birgit

NOW TV Team

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Anonymous User
Not applicable

‎09-06-2015 24:58

I am having same problem and want to speak to sum1 on fone but that seems impossible.just joined last nite and just now want to leave again.disaster!
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