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Anonymous User
Not applicable

PlayStation 3 & 4 not accepting username or password

When I try to log onto my ps4 I can type my username and password in but it only lets me press cancel after that, when I press sign it nothing happens and I am paying for a membership so cannot be having an inaccessible account 

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Anonymous User
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@Anonymous User

 

Hi Martin, 

 

Sorry to know about the login issue 😞 I am very keen on getting this sorted for you.

 

I have sent an email requesting for more information and with few steps, request you to have a look for it in inbox / spam folder.

 

I will awit your response.

 

Thanks,

Ruchira.