cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
Advocate

Re: Cannot sign in on ps3 app (2001) error

I'm also having this error; all was working fine last week and now I get this 😞

 

I'm on Virgin Media broadband too... 

0 Thanks
Reply
Highlighted
Advocate

So, Now came back to me today saying that they are having...

So, Now came back to me today saying that they are having issues with blocked IPs at their end. A couple of hours later I was told that my IP has been unblocked and all should be well. I was also given a free month entertainment voucher as compensation. Tested and all working as before.

As so many other VM customers are affected I suspect that somehow the VM ISP gateway server addresses have been blocked.

At least there is light at the end of the tunnel for those that are still frustrated by this...
0 Thanks
Reply
Highlighted
Scholar

Re: Cannot sign in on ps3 app (2001) error

@Birgit, It's happening again, please sort.
0 Thanks
Reply
Highlighted
NOW TV Team (Retired)

Re: Cannot sign in on ps3 app (2001) error

Hi @Firthy

 

Sorry to hear that 😞

 

Is the issue still ongoing? Have you tried playing out any content?

 

Birgit

NOW TV Team

0 Thanks
Reply
NOW TV Team (Retired)

Re: Cannot sign in on ps3 app (2001) error

Hi @amazingmikeyc

 

Thanks for your post.

 

I'll get this looked into for you 🙂

 

Birgit

NOW TV Team

0 Thanks
Reply
Highlighted
Scholar

Re: Cannot sign in on ps3 app (2001) error

@Birgit, It's still not working. Please sort ASAP!
0 Thanks
Reply
Highlighted
Advocate

Re: Cannot sign in on ps3 app (2001) error

Also having the same problem, just been on live chat but they were unable to help.  Works fine throgh my PC just not the PS3 also using virgin media for broadband

0 Thanks
Reply
Highlighted
Advocate

Re: Cannot sign in on ps3 app (2001) error

My ps3 wont let me sign in, although it lets me on the laptop and TV, i know i have the right details, please get back to me; <Removed>

0 Thanks
Reply
Highlighted
NOW TV Team (Retired)

Re: Cannot sign in on ps3 app (2001) error

Hey @richokarl

 

No worries, I'll get this looked into for you.

 

As soon as I have any further updates, I will email you 🙂

 

Birgit

NOW TV Team

0 Thanks
Reply
Highlighted
Advocate

Re: Cannot sign in on ps3 app (2001) error

😕 happening to me too. PS3 and Virgin. Pls advise

0 Thanks
Reply