New to NowTV
I'veprobably missed it in the settings somewhere but when i purchased the sports pass, I understood that I would also get the cinema pass free for 30 days also. tried watching a film and its asking me to purchase the cinema pass.
Did you click on the offer link on the nowtv website ?
Are you an existing or new nowtv broadband customer where according to the T&C's of the promo offer are not eligible.
Your best bet might be to jump over to live chat to see if they can assist you further.
Open the link page below and click on the drop down arrow below Anything else to reveal the chat button.