12-06-2016 8:48
13-06-2016 17:39
Hi @Anonymous User
If you have BT as your Internet provider can you disable Smart Setup.
This should resolve your issue for you.
To disable Smart Setup see this link - http://bt.custhelp.com/app/answers/detail/a_id/44328/~/switching-smart-setup-on-and-off-on-the-bt-home-hub-4-or-hub-5
Thanks
Andy
07-08-2016 16:02
I am having the same problem. Chromecast works fine with all other players but not now tv. My broadband is provided my talktalk
07-08-2016 16:12
@Anonymous User silly question are you trying to cast from inside the app or are you casting your screen then trying to play content?
07-08-2016 16:15
I am having the same problem. It has worked fine for months, and yesterday suddenly stopped working.
i am chrome casting from within the now TV app: it will play on my iPad but not on screen.
other apps are working generally ok, but absolutely nothing from now TV
07-08-2016 16:30
@Anonymous User the issue may be related to your Ipad App. I have just tried casting to Chromecast from the Android app and that is working fine. Might be worth popping onto chat and trouble shooting there with the tech team.
10-08-2016 13:12
I have tried both ways and still the same error
10-08-2016 13:26
Hi @Anonymous User
I might have missed this in the above threads, but have you tried reinstalling the iOS Chromecast app?
10-08-2016 13:41
Yes I've tried reinstalling the app. We have 2 iPads and it's the same issue on both
10-08-2016 13:42
@Anonymous User
Other things that you can try if you haven't tried them already are.
Sign out of the nowtv app on your device, then delete the nowtv app then go to the App store and download & reinstall the nowtv app then log back in again.
If that doesn't work i would try signing out of the nowtv app then switch off your router for 30 minutes then try signing in again on the nowtv app.