Solved: Broken Device

Anonymous User · ‎08-08-2016

Hello,

I use my Samsung phone as a remote to watch NOW TV on my other devices but my phone is now not working so I can't watch NOW TV as I can't add a new device until next month! Is there any way around this so I can watch the NOW TV services I am paying for?

Kathryn

caseyb1993 · ‎08-08-2016

@Anonymous User Hi, you are best jumping on live chat and explain what has happened. They may reset a slot for you.

http://help.nowtv.com/article/Device-limit-reached

Click here and click the green contact us link at the bottom. There you will find live chat. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

View solution in original post

caseyb1993 · ‎08-08-2016

@Anonymous User Hi, you are best jumping on live chat and explain what has happened. They may reset a slot for you.

http://help.nowtv.com/article/Device-limit-reached

Click here and click the green contact us link at the bottom. There you will find live chat. 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

Anonymous User · ‎08-08-2016

Thanks, I did this and managed to get the issue resolved! 🙂

caseyb1993 · ‎09-08-2016

@Anonymous User wrote:
Thanks, I did this and managed to get the issue resolved! 🙂

Your welcome, great to hear 🙂

I am not staff, I am a customer that likes to help,
so please click the Thank You/Thumbs Up button if I helped you out and maybe even accept it as a solution? 🙂

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Broken Device