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Anonymous User
Not applicable

upgrade

is it possible to upgrade my wifi for a faster and better one?... if so would the my current wifi be switched off until the new one arrives or would it be kept on until i plug a new router in then it will all switch..? 

hope it makes sence

thanks

3 REPLIES 3
gavs82008
Legend 5
Legend 5

@Anonymous User 

Unless you have an old router they will just upgrade the connection. 

You’ll need to determine what speeds are available to you. If your looking for faster than the top speed NOW can offer, then you’ll need to shop around with BT, Sky or Virgin as they provide FTTP whereas NOW only offers FTTC.

FYI that I do not work for NOW, just a NOW customer trying to help
Jayach
Elite 3

You say you want to upgrade your Wi-Fi, do you mean you would like to change from Fab Broadband to Super Broadband? (or even from Brilliant Broadband)

RoyB
Legend

@Anonymous User 

https://www.nowtv.com/broadband?DCMP=KNC-BrandEE&ds_ag=Now+-+NOW+Broadband+-+Exact&ds_kwid=p29902605957&ds_rl=1247511&gclid=Cj0KCQjwrs2XBhDjARIsAHVymmSxAguP8CmmBexn10W91Gnp7oT24yQXqExFhN-s6dI8_koZLHz_X6MaAnXREALw_wcB&gclsrc=aw.ds&nclid=-2ijNq8OUM3L1x2HBzpYeaa3d7OJIXvSwDDj12NS9rYNfCu9TvDYf0tVLROR5itJ#ib-section-section-3

D84F695E-1232-4159-A132-5E658F6FE573.png

Set a Payment PIN on your account so that no-one but you can buy memberships on it.
Check your bank accounts monthly for any other unexpected payments to Now.
That way you can at least nip them in the bud, while you and Now figure out whose fault they are.