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Radek
Newbie

my bill is too high

my bill is too high

2 REPLIES 2
Jayach
Elite 3

We always think our bills are too high. 😉

What exactly is making you think that specifically?

gavs82008
Legend 5
Legend 5

@Radek 

Complaining about a high bill on a customer to customer forum won’t reduce it 😜

Are you still in contract? If you signed up over 12 months ago then the discounted rate has finished as it’s not a lifetime deal.

Have a nosy at this link which explains about the first price increase to broadband in a few years.
https://help.nowtv.com/article/changes-to-your-broadband-membership

Is that what you are referring to? If so use the final drop down to get a number and call the team.

Otherwise make sure you’re signed in and you can call the number from the link.
https://help.nowtv.com/get-in-touch/now-broadband-calls/renewing-my-contract

FYI that I do not work for NOW, just a NOW customer trying to help