15-09-2023 9:56
Complaining about a high bill on a customer to customer forum won’t reduce it 😜
Are you still in contract? If you signed up over 12 months ago then the discounted rate has finished as it’s not a lifetime deal.
Have a nosy at this link which explains about the first price increase to broadband in a few years.
https://help.nowtv.com/article/changes-to-your-broadband-membership
Is that what you are referring to? If so use the final drop down to get a number and call the team.
Otherwise make sure you’re signed in and you can call the number from the link.
https://help.nowtv.com/get-in-touch/now-broadband-calls/renewing-my-contract