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Anonymous User
Not applicable

having problem with my 2nd box

hi its Amanda Williams 

I'm have two nowtv boxes in my mam s one for her and one for my son . I can't get in to view my son for enterment channel and I when I try putting my pin into it not letting me in to see why I'm fuming and my son loves and he got cerebral palsy he loves his YouTube can you help email me on [email removed] 

kind regards Amanda Williams 

1 REPLY 1
gavs82008
Legend 5
Legend 5

@Anonymous User 

This is a customer forum. Posting personal information is a breach of GDPR rules. 

 

So what is this "second box" you speak of? Is it a Now TV white box or a Stick?

 

In order to speak to Now TV staff, use this link. 

https://help.nowtv.com/article/how-to-submit-a-complaint

Make sure to click "chat to an advisor"

FYI that I do not work for NOW, just a NOW customer trying to help