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Darshp
Occasional Poster

Re: Cancel Broadband before activation

Hi mate is yours all sorted?

have you got a contact number for them handy?

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Julieb1
First Poster

Re: Cancel Broadband before activation

Trying to cancel before activation but cant get through via phone or live chat either!!

 

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amyrat5
First Poster

Re: Cancel Broadband before activation

Spoiler
Need to cancel Broadband before activation 

Hi I need help cancelling my Broadband and Calls before anything is sent or it is activated.  They keep delaying the installation so have decided to go elsewhere. I have tried to call them but cannot get through and also messaged and the Live Chat is not working as saying no connection! I just need to speak with someone!

Thanks

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Andybear
First Poster

Re: Cancel Broadband before activation

Has anyone got the answer to this? I can’t find a way of cancelling either?

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Demi977
First Poster

Re: Cancel Broadband before activation

Hello can I get someone to email I’m way to become homeless and I’ve not been with you very long I need to cancel

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schnapps Legend 5
Legend 5

Re: Cancel Broadband before activation

Hi @Demi977 

 

Firstly sorry to hear about your situation it must be dreadful, where i hope you get back on your feet soon.

 

If you open the link below and click on the green arrow on the second sub heading under "I want to cancel without switching" there will be a green link email address that you can email directly to the NowTV Broadband Team.

 

https://help.nowtv.com/article/how-do-i-cancel-broadband 

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