21-08-2018 16:38
Hi,
I would like to cancel my now broadband account before it get's activated and the kit sent.
The only option is to contact live chat, but the I always get transferred to broadband team, and this process never finishes. I cannot reach the broadband team.
Solved! Go to Solution.
22-08-2018 12:28
@Anonymous User wrote:
i am having same problem, cannot get through on phone messages sent not answered.
will revert to telling bt not to allow transfer.
stick with the pros i guess.
@Anonymous User @Anonymous User I will send you both an email now ok?
21-08-2018 22:04
i am having same problem, cannot get through on phone messages sent not answered.
will revert to telling bt not to allow transfer.
stick with the pros i guess.
22-08-2018 12:28
@Anonymous User wrote:
i am having same problem, cannot get through on phone messages sent not answered.
will revert to telling bt not to allow transfer.
stick with the pros i guess.
@Anonymous User @Anonymous User I will send you both an email now ok?
22-08-2018 20:58
I have the same problems.
Please send me contact details.
22-08-2018 21:01
Please send me contact details
15-01-2020 13:35
Can someone help me cancel my activation? Thank you!
22-08-2018 16:33
Having the same problem, since I sent my details I haven't had any communication from NowTV, I actually got an email asking me how they did answering my query, when they never did! I'm going to get bt to cancel the transfer, however I'm not 100% that this prevents them taking money as I already ptovided them with all my details.
Casn someone respond who has had asctual communication with them please
22-08-2018 16:54
@Anonymous User wrote:
Having the same problem, since I sent my details I haven't had any communication from NowTV, I actually got an email asking me how they did answering my query, when they never did! I'm going to get bt to cancel the transfer, however I'm not 100% that this prevents them taking money as I already ptovided them with all my details.
Casn someone respond who has had asctual communication with them please
I'll email you now @Anonymous User
05-06-2019 14:37
Hi I need help cancelling my Broadband and Calls before anything is sent or it is activated. They keep delaying the installation so have decided to go elsewhere. I have tried to call them but cannot get through and also messaged and the Live Chat is not working as saying no connection! I just need to speak with someone!
Thanks
09-06-2019 14:50
Has anyone got the answer to this? I can’t find a way of cancelling either?