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Anonymous User
Not applicable

‎25-11-2015 17:32

technical difficulties

I bought my now tv yesterday and ain't been able to watch movies since its been set up it keeps saying unable to process this payment yet I have a 3 month pass
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1 REPLY 1
Anonymous User
Not applicable

‎28-11-2015 19:29

Hi @Anonymous User

 

Thanks for your post.

 

You need to have at least 10p on your bank account since this will be taken as an authorization fee. But don't worry, this will never reach us and will be returned back to your bank account.

 

Can you tell me the exact error you receive when you enter the card details? Are you using a Visa or Mastercard? 

 

Have you tried a different Browser?

 

Birgit

NOW TV Team

 

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