paid for pass but cannot view

[Anonymous User]

Hi there

I have just paid for the cinema pass but I still can't see any pass on my account. I thought I had made a mistake and I paid twice in a range of few minutes. Did it take money for both? And, what do I have to do in order to start watching Now Tv. I tried with both my Ipad and my laptop using windows, but nothing. Any advice will be appreciated.

Many thanks

Loris

[Anonymous User]

It is a visa credit card anyway

[SeeMoreDigital · Accepted solution]

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@Anonymous User wrote:

I am accessing within the UK but I paid by using an italian registered credit card. Isn it fine? Credit card should be valid all over the world.

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Hi again @Anonymous User,

This is indeed why you're unable subscribe... Currently only UK registered cards are permitted.

Cheers and sorry for the bad news

[Anonymous User]

Hi

no problem, I get tomorrow a new uk registered debit card.

thanks for solving the puzzle