@Anonymous User
Welcome to the forum. Charges for billinghelp will be passes that are still active. If you believe they may be coming from your father's account probably best to pop onto live chat, explain the situation and see if they can help.
To get to live chat, go to the following help page and choose the live chat option.
https://help.nowtv.com/contact-us/how-do-i-cancel-now-tv
