30-05-2016 16:02
We had a 2 month free trail. I have just now been checking my bank account and you have been taking £9.99 since March and I did not authorise this. Please can this be looked into ASAP! I am not happy at all.
30-05-2016 17:54
30-05-2016 18:16
31-05-2016 23:33 - edited 31-05-2016 23:37
@Anonymous User Hello 🙂
It does state on the homepage that it renews at £9.99 unless cancelled but it is a little easy to miss.
As long as you haven't viewed any content since the £9.99 was taken, NOWTV may be able to help you if you go on live chat:
http://help.nowtv.com/article/14-day-free-trial-Movies-and-Entertainment