12-05-2017 12:00
I have a voucher pass for sky cinema but I can't cancel payment on my card .I keep getting a message stating a payment is trying to be taken on my card ..the card is question has been terminated by myself ...I want too use voucher codes in future so decide when I want too watch now tv .....
Solved! Go to Solution.
12-05-2017 12:07 - edited 12-05-2017 12:12
Hi @Anonymous User,
According to NOW TV's 'terms and conditions' a valid credit/debit card has to be registered to your NOW TV account even if you use exclusively use vouchers.
Cheers
12-05-2017 12:07 - edited 12-05-2017 12:12
Hi @Anonymous User,
According to NOW TV's 'terms and conditions' a valid credit/debit card has to be registered to your NOW TV account even if you use exclusively use vouchers.
Cheers
01-07-2017 11:27
Hi there
ive noticed on my bank account I e been double charged for movies and entertainment for the past 5 month
01-07-2017 11:31
So Ive been paying 2 lots of £6.99 and 2 x £9.99. Also I paid for skysports in April for a month pass, but didn't realise I'd be continually be charged. So for May and June I've not watched skysports but been charged.
can somebody look into this?
many thanks
Shaun
01-07-2017 11:36 - edited 01-07-2017 11:38
Hi and welcome to the forum @Anonymous User,
For security reasons, all 'account' related issues are subject to the Data Protection Act and can't be discussed on the open forum, which means you'll need to contact a NOW TV representative to resolve your issue.
You can contact a NOW TV representative via the forums 'Live Chat' facility or 'Send us a message' facility by using a Windows or Mac computer, not a mobile device, as their web browsers are not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
Also, the official way to cancel your NOW TV subscriptions is via your NOW TV account.
It's recommended that you use a Windows or Mac computer, not a mobile device, as their web browsers might not sophisticated enough to display 'pop-up' windows (ie: windows within windows). Also, Mac or IOS device users will require JavaScript support enabled in their Safari internet browsers. Here's what you need to do: -
If the above mentioned 'cancellation' process has been completed correctly, you will receive a confirmation email from NOW TV.
Cheers
01-07-2017 11:49
@Anonymous User @SeeMoreDigital
Hi Seh
Do you know that you should never (ever) put your phone number in an open forum, any scammer or crook can now call you pretending to be anybody in order to get hold of your financial details.
For your sake I hope the forum moderators spot your mistake and delete the number before anything serious happens to you.
UK Bob
01-07-2017 11:56 - edited 01-07-2017 11:56
01-07-2017 11:33
Call 03300 412 462
07-07-2017 11:37
I would like to cancel my accounts
07-07-2017 11:41
Does any 1 see my messgae