12-09-2017 14:20
Hi NowTV, so my probelm is that i went for the 2 weeks free trial to see what the service was like and i ended up cancelling the subsrciption at least 4 days before the money was supposed to be taken out and now ive checked my account to see that £7.99 was taken out on the 7th of september? even though i had already cancelled it? so i wanna know why this has happened and i want my refund for the £7.99 please.
12-09-2017 14:31
@Anonymous User wrote:
Hi NowTV, so my probelm is that i went for the 2 weeks free trial to see what the service was like and i ended up cancelling the subsrciption at least 4 days before the money was supposed to be taken out and now ive checked my account to see that £7.99 was taken out on the 7th of september? even though i had already cancelled it? so i wanna know why this has happened and i want my refund for the £7.99 please.
@Anonymous User Gaz, i'll send you an email now and we can work from there. Very strange.