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Anonymous User
Not applicable

‎23-08-2018 13:26

Live chat just cancelled my order but account says 'Cancelation Stopped'

Your NOW TV order

Your services aren't being cancelled anymore. Thanks for sticking around.

 

We've successfully stopped your cancellation. Your services will carry on as usual.

 
Cancel requested

Sorry to see you go

17 Aug

We're cancelling the services shown below.

  • NOW TV Fab Fibre
  • NOW TV Pay as You Use Calls
  • NOW TV Line Rental
 
 
Cancellation stopped

Your services won't be cancelled

17 Aug
 
 
 
 
????
I was literally just on chat asking them to cancel, they cancelled it for me but i check my account and it says the cancellation is stopped.
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2 REPLIES 2
Anonymous User
Not applicable

‎23-08-2018 13:58

Now ive gotten an email 

"Important Info: Complete setting up your online account"
 
?? 
 
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Anonymous User
Not applicable

‎25-08-2018 1:59

In response to Anonymous User's comment

Just noticed exactly the same in my account. Probably some sort of glitch on their part. 

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