Cant access My Passes

[Anonymous User]

When trying to access my passes it wont load. All I get is a message saying "We're having trouble displaying your passes Please wait a moment and try again."

This has been happening for a few days now. I have tried multiple browsers (Firefox, Chrome and even Edge) none of them work. Firefox and Edge dont have any plugins/extensions.

Is this just a case of the website being aweful and coded by blind monkeys or is there an issue with the servers?

How can I cancel my passes if i cant access that area of the website? The mobile app is next to useless as it doesnt let you cancel them.

[SeeMoreDigital]

Hi @Anonymous User,

If you haven't done-so already, have you suspended any ad-blocking software you may have installed?

Personally, I don't have any issues displaying 'my passes' using Chrome...

Cheers

[Anonymous User]

As I said in my original post  "Firefox and Edge dont have any plugins/extensions." Which means there isny anything to disable. 

And yes, I did try that on Chrome and it still doesnt work.

[SeeMoreDigital]

Hi @Anonymous User

I guess another thing you could try is to re-boot your router (and ethernet switches), as it often helps resolve de-synchronising (data packet) errors, clears RAM build-up errors and even static build-up that can cause 'switching' errors!

The standard practice is to disconnect the devices power for around 30 seconds before reconnecting.

Cheers

[Anonymous User]

That doesnt work. 

Doesnt work on my laptop or my phone (tried mobile data and wifi and wifi at a different location).